Are you facing the frustrating problem of your Samsung phone not ringing when it should? Missing important calls can be a source of significant inconvenience. Don\’t worry; we\’ve got you covered. In this comprehensive guide, we\’ll walk you through the top ways to fix the Samsung Galaxy phone not ringing issue, ensuring you never miss another call again.

Why is My Samsung Phone Not Ringing?

1. Disable Do Not Disturb (DND)

One common reason your Samsung phone may not ring is if you have Do Not Disturb (DND) enabled. Here\’s how to turn it off:

  • Swipe down from your home screen to access the notification centre.
  • Swipe down again to open the quick toggles menu.
  • Disable Do Not Disturb.

To allow calls during DND, follow these additional steps:

  • Open Settings and select Notifications.
  • Tap on \’Do not disturb.\’
  • Select \’Calls and messages.\’
  • Allow incoming calls from your contacts and favorites or enable calls from repeat callers during an active DND mode.

2. Check Ringtone Volume

If you\’re frequently missing calls on your Samsung phone, it\’s essential to ensure your ringtone volume is set appropriately:

  • Open Settings and select \’Sounds and vibration.\’
  • Tap on \’Ringtone.\’
  • Adjust the ringtone volume using the slider at the top.

3. Choose The Right Sound Profile

Ensure your Samsung phone is not set to vibrate or mute mode, as this will prevent it from ringing. Follow these steps to select the right sound profile:

  • Access the quick toggle menu on your phone.
  • Tap the speaker icon and set it to \’Sound\’ rather than \’Vibrate\’ or \’Mute.\’

4. Turn Off Bluetooth

Is your Samsung phone connected to wireless earphones or headphones? If so, incoming calls may be routed to the connected device instead of your phone. To resolve this, disable Bluetooth:

  • Access the quick toggle menu on your Galaxy phone.
  • Turn off Bluetooth.

5. Change Your Ringtone

If you\’re using a custom ringtone and have accidentally deleted or moved the audio clip, your phone won\’t ring for incoming calls. Consider switching to one of the built-in ringtones:

  • Navigate to the \’Sounds and vibration\’ menu in Settings.
  • Select \’Ringtone.\’
  • Choose a built-in ringtone and set it as the default.

6. Examine Automatic DND Modes

Samsung\’s One UI software includes various modes that adjust your phone\’s settings based on your activities. Some of these modes, such as Theatre, Sleep, or Driving mode, may activate DND automatically. To prevent this, follow these steps:

  • Open Settings and select \’Modes and Routines.\’
  • Choose a mode you frequently use.
  • Disable the \’Do not disturb\’ condition for the selected mode.

Related: How to Fix Sound Issues on an Android?

7. Review Routines Enabling DND

Routines, previously known as Bixby routines, allow you to automate tasks on your phone. Some routines may enable DND or reduce the ringtone volume to zero during specific times. To ensure your phone rings for all calls, delete such routines:

  • Open \’Modes and Routines\’ in Settings.
  • Move to the Routines tab and select a routine.
  • If it\’s configured to enable DND or lower phone speaker volume to 0%, tap \’More\’ and select \’Delete.\’

8. Avoid Accidental Volume Key Presses

Accidentally pressing any volume key during an incoming call can silence your phone\’s ringtone. While this is a handy feature for quick silencing, it can be frustrating if unintended. Be cautious when handling your phone during incoming calls.

9. Disable Call Forwarding

Check if you\’ve enabled call forwarding on your Galaxy phone and forgotten about it. Call forwarding redirects all calls to another specified number, which can prevent your phone from ringing. Here\’s how to disable it:

  • Open the Phone app and tap the three-dot menu in the top right corner. Select \’Settings.\’
  • Choose \’Supplementary services.\’
  • Tap \’Call forwarding\’ and select \’Voice calls.\’
  • Turn off call forwarding.

10. Keep Your System Software Updated

Outdated system software can lead to issues like your Samsung phone not ringing. Ensure you have the latest One UI software update installed:

  • Launch Settings and select \’Software update.\’
  • Download and install the latest system update if available.

Also Read: iPhone Camera Not Working?

 Factory Reset as a Last Resort

If all else fails and the issue persists, consider performing a factory reset as a last resort. Before doing so, make sure to back up your data, as a factory reset will erase all data on your device. You can initiate a factory reset from the Settings menu.

 Battery Optimisation

Aggressive battery optimisation settings can sometimes restrict background processes, including call notifications. To adjust these settings, go to Settings > Battery > Battery optimisation, and choose \”All apps.\” Select the app responsible for call notifications and set it to \”Don\’t optimise.\”

Network Signal Strength

Weak network signals can lead to missed calls. If you\’re in an area with poor reception, try moving to a different location or stepping outside to improve your phone\’s signal strength. Contacting your mobile service provider for signal boosters or network coverage information can also be helpful.

Check Out: How To Fix Apple Watch Pairing Issues

Third-Party Apps and Call Blockers

Third-party apps designed to block calls or manage notifications can sometimes interfere with incoming call alerts. Review the settings of such apps and ensure they are not unintentionally blocking calls.

Facing the problem of Samsung phone not ringing is never ideal. These solutions should help you resolve the issue swiftly and efficiently. Never again miss important calls or experience the chaos and inconvenience it can cause. If you\’re also encountering problems with alarms not going off on your Samsung phone, be sure to check out our dedicated guide for further assistance.

FAQ

Q. Why is my Samsung phone not ringing when I get a call?

A. Your Samsung phone may not ring due to various reasons, including settings like Do Not Disturb, low ringtone volume, or issues with call forwarding. It can also be caused by software or network-related problems.

Q. How do I turn my ringer back on?

A. To turn your ringer back on, you can adjust the ringtone volume in your phone\’s settings. Go to \”Settings\” > \”Sounds and vibration\” > \”Ringtone\” and select a ringtone. Make sure the volume slider is set to an audible level.

Q. Why am I not receiving calls?

A. Not receiving calls can be caused by various factors, including network issues, call forwarding settings, or even a \”Do Not Disturb\” mode. Ensure your phone\’s settings are correctly configured to receive calls.

Q. Why is my Samsung phone not ringing and going straight to voicemail?

A. If calls are going straight to voicemail without ringing, it may be due to a poor network connection, call forwarding settings, or \”Do Not Disturb\” mode. Calls going straight to voicemail can occur due to network issues, call forwarding settings, or a phone being in a location with poor signal reception.

Q. How do I turn off call forwarding?

A. To turn off call forwarding, go to the \”Phone\” app, tap the three-dot menu, select \”Settings,\” choose \”Supplementary services,\” and then tap \”Call forwarding.\” Disable call forwarding options from there.

Q. How do I get rid of call-barring smart?

A. To get rid of call barring on a Smart SIM card, you may need to contact your mobile service provider\’s customer support to check if call barring is enabled and to request its removal.

Q. What happens to Do Not Disturb calls?

A. Calls received when Do Not Disturb mode is active are usually silenced, and the caller is sent to voicemail. However, you can customise settings to allow certain calls to ring through in DND mode.

Q. How do you call a phone on silent and make it ring on Android?

A. To call a phone on silent and make it ring, call the phone from another device. The ringing tone will sound even if the phone is on silent mode.