What to Check Before Buying a Second-Hand Phone

What To Check Before Buying Second Hand Phone in Australia in 2024

In a world where flagship smartphones are priced at excessively high rates, buying a second-hand phone has become an attractive option for many budget-conscious consumers. With the potential to save a considerable amount of money, purchasing a pre-owned device can be a smart choice. However, it’s crucial to approach the process with caution and diligence to ensure you’re getting a good deal. This comprehensive guide will walk you through the essential factors to consider before buying a second-hand phone, empowering you to make an informed decision and find the best device for your needs.

Why Buy a Second-Hand Phone?

Before delving into the specifics, let’s first explore why purchasing a second-hand phone can be a viable option. While flagship smartphone prices continue to soar, the price of used devices often depreciates significantly. By opting for a pre-owned phone, you can potentially save a substantial amount of money. Additionally, as phone features and technology continue to advance, older models still offer impressive performance at a fraction of the cost. The second-hand market has also become more appealing, with an increasing number of sellers offering well-maintained devices that are in excellent condition.

The Advantages of Buying a Second-Hand Phone

When considering a second-hand phone, it’s essential to weigh the advantages it offers. Here are some key benefits:

a) Cost Savings

Arguably the most significant advantage of buying a used phone is the potential for substantial cost savings. Second-hand devices are typically priced lower than their brand-new counterparts, allowing you to acquire a high-quality phone at a fraction of the original price. Depending on the model and its age, you can save anywhere from 10% to as much as 50% off the retail price.

b) Value for Money

In addition to cost savings, purchasing a second-hand phone can provide better value for your money. As mentioned earlier, flagship devices from leading manufacturers often come with hefty price tags. By choosing a slightly older model, you can still enjoy features and performance comparable to newer phones, but at a significantly reduced price.

c) Reduced Depreciation

One advantage of buying a used phone is that it has already undergone the majority of its depreciation. New smartphones tend to lose their value quickly, especially within the first year of release. By purchasing a second-hand device, you avoid the steepest depreciation period and can potentially sell the phone later without incurring a significant loss.

d) Environmental Impact

Opting for a second-hand phone also contributes to reducing electronic waste. By extending the lifespan of a device, you help minimise the environmental impact associated with the production and disposal of electronic devices. It’s a sustainable choice that aligns with the growing global emphasis on reducing waste and conserving resources.

Difference between Second Hand and Refurbished Phones

There has been a significant increase in the popularity of buying used phones. With the constant release of new models and the high price tags associated with them, many consumers are turning to second hand options as a more affordable alternative. However, another option has emerged as a viable alternative – refurbished phones. Let’s explore the difference between these two phones. Second hand phones refer to devices that have been previously owned and used by someone else. These phones are typically sold as-is, without any modifications or repairs. On the other hand, refurbished phones are devices that have been returned to the manufacturer or a third-party refurbisher for repairs, cleaning, and testing. These phones undergo a thorough refurbishment process to ensure they are in good working condition before being sold again.

The main difference between second hand and refurbished phones lies in their condition and quality. Second hand phones may vary greatly in terms of wear and tear, functionality, and overall condition. They may have scratches, dents, or other signs of use. Refurbished phones, on the other hand, go through a rigorous process to restore them to like-new condition. They are repaired, cleaned, and tested to ensure they meet certain quality standards before being sold again.

Factors to Consider When Buying a Second Hand Phone

While there are several advantages to purchasing a second-hand phone, it’s crucial to exercise caution and consider certain factors before making a decision. Here are the key aspects you should evaluate:

Device Condition

The physical condition of the phone is one of the most critical factors to assess when buying a used device. Carefully inspect the phone for any signs of damage, such as scratches, dents, or cracks. Pay close attention to the screen, charging port, headphone jack, and camera lens. If you’re buying online, request detailed photos or videos from the seller to get a better understanding of the phone’s condition. Additionally, consider turning the brightness to maximum to check for any hidden screen scratches.

Phone History and Ownership

It’s crucial to gather information about the phone’s history and ownership. Ask the seller how long they have owned the device and whether it has been involved in any accidents or repairs. This will help you assess the phone’s overall reliability and potential issues. Request proof of purchase or any documentation that links the seller to the phone to ensure you’re buying from the rightful owner.

Original Box and Accessories

When buying a second-hand phone, consider whether the seller can provide the original box and accessories. While this may not be essential, having the original packaging adds credibility and provides peace of mind. Additionally, inquire about any additional accessories included with the phone, such as chargers, cables, or cases. These extras can add value and save you from purchasing them separately.

Warranty and Return Policy

It’s important to determine whether the phone is still under warranty or if the seller offers any return policy or guarantee. A warranty provides reassurance that you can seek repairs or replacements if the phone experiences any issues within the specified warranty period. Be sure to obtain all warranty information from the seller in writing to protect yourself in case of any future problems.

Compatibility with Carrier and Network

Ensure that the second-hand phone you’re considering is compatible with your carrier and network. Different carriers operate on various frequencies and technologies, so it’s essential to check the compatibility before making a purchase. Visit your carrier’s website or contact their customer support to verify if the phone will work seamlessly with their network.

Price Research

Before finalising a purchase, conduct thorough research to determine the fair market value of the specific phone model you’re interested in. This will help you gauge whether the seller’s price is reasonable and whether you’re getting a good deal. Utilise online price comparison tools and browse reputable marketplaces to see what others are paying for similar devices.

Reputation of the Seller

When buying a second-hand phone, it’s crucial to consider the reputation of the seller. If purchasing from an online marketplace, check the seller’s ratings and read reviews from previous buyers. Reputable websites with buyer protection policies, such as Back Market, offer added assurance and a greater guarantee of a successful transaction. If buying from an individual seller, take precautions such as asking for proof of purchase, inspecting the phone in person, and meeting in a public place.

Factors to Consider when Buying Refurbished Phones

Similarly, when buying a refurbished phone, there are several factors that should be considered to make an informed decision. Firstly, assess the quality of the refurbishment process. Research the refurbisher and their reputation to ensure they have a track record of providing high-quality refurbished devices. Additionally, inquire about the specific steps taken during the refurbishment process to ensure that all necessary repairs and tests have been conducted. Secondly, consider the warranty and after-sales support offered with the refurbished phone. A longer warranty period and comprehensive after-sales support can provide added peace of mind in case any issues arise after the purchase. Lastly, ensure that the refurbished phone is compatible with your carrier by checking its network compatibility.

Second Hand Vs. Refurbished Phones: Which is the Better Option? 

After considering the pros and cons of both second hand and refurbished phones, as well as the various factors to consider when buying each type, it is time to make a recommendation on which option is the better choice. Ultimately, the decision depends on individual preferences, budget constraints, and desired level of quality and reliability. Second hand phones offer a more affordable option for those on a tight budget, but come with potential risks in terms of quality and reliability. Refurbished phones, on the other hand, provide higher quality and reliability at a higher cost. They also come with the added assurance of a warranty or after-sales support. Therefore, for those who prioritize quality and are willing to invest a bit more, refurbished phones may be the better option. However, for those who are more budget-conscious and willing to take on some risk, second hand phones can still be a viable choice. Ultimately, it is important for consumers to carefully consider their needs and preferences before making a decision.

Top Platforms for Buying Refurbished Phones in Australia

When it comes to purchasing used mobile phones, selecting the right vendor is crucial to ensure a dependable and satisfactory transaction. The market is filled with various sellers, each offering unique products, prices, and reputations. To assist you in making an informed decision, we’ve compiled a list of the best platforms and highly-rated providers of used mobile phones in Australia, along with their competitors. 

Roobotech

A leading provider of high-quality refurbished and pre-owned mobile phones, Roobotech stands out with its excellent customer service, competitive pricing, and an extensive range of devices. Renowned for its quality and reliability, Roobotech is a top choice for those seeking used mobile phones in Australia.

Reebelo

A popular online marketplace specialising in refurbished electronics, including pre-owned mobile phones, Reebelo offers a diverse range of devices from top brands such as Apple, Samsung, and more, all at competitive prices.

JB Hi-Fi

As a well-known electronics retailer in Australia, JB Hi-Fi provides a selection of pre-owned mobile phones, ensuring quality and authenticity through their meticulous inspection process.

OzMobiles

OzMobiles is another reliable option for purchasing pre-owned mobile phones in Australia, emphasising excellent customer service and a broad range of available devices.

Mobileciti

An online retailer offering various pre-owned mobile phones from top brands, Mobileciti guarantees quality and reliability through their thorough inspection process.

Boost Mobiles

A renowned telecommunications company, Boost Mobiles also offers pre-owned mobile phones, providing customers with a reliable option for acquiring second-hand devices.

Kogan

A popular online retailer in Australia, Kogan offers a selection of pre-owned mobile phones, ensuring quality and reliability through their inspection and refurbishment process.

Dick Smith

Another well-known electronics retailer, Dick Smith provides customers with a choice of pre-owned mobile phones, backed by their quality assurance process.

WiseMarket

An online marketplace specialising in pre-owned and refurbished electronics, WiseMarket offers a variety of mobile devices at competitive prices.

Cash Converters

Cash Converters is the go-to spot for budget-friendly phones. They offer a range of carefully checked used phones with great deals and a warranty. Sell your old phone to them for added savings. Skip the pricey stores and choose Cash Converters for a reliable and affordable phone shopping experience.

These Business-to-Consumer (B2C) platforms serve as reliable hubs for purchasing second hand mobile phones in Australia. These platforms collectively cater to varied consumer preferences, ensuring a reliable and satisfying experience for those in search of used mobile devices.

Where To Buy Second-Hand Phones

Website Price Range($) Condition Shipping
eBay 50 – 500 Used, Refurbished Varies by seller
Swappa 100 – 1000 Used, Good, Mint Free
Gazelle 100 – 800 Used, Certified Pre-owned Free
Amazon Renewed 50 – 1000 Refurbished Free with Prime

When it comes to buying second hand phones, there are several options available to you. One popular option is online marketplaces such as eBay, Amazon, Swappa, etc. These platforms allow individuals to sell their used phones directly to buyers, providing a wide range of options and competitive prices. However, it is important to exercise caution when buying from online marketplaces and ensure that you are dealing with reputable sellers.

Another option is to check local classifieds, such as newspapers or community bulletin boards. Many people in your local area may be selling their used phones, and this can be a convenient way to find a device without having to deal with shipping or waiting for delivery.

Additionally, there are refurbished phone stores that specialise in selling second hand phones. These stores typically inspect and repair the devices before putting them up for sale, providing you with a higher level of assurance in terms of quality and functionality. However, keep in mind that refurbished phones may be slightly more expensive compared to buying directly from individuals.

Person to Person (P2P) Buying and Selling Of  Second Hand Used Phones

There are also marketplaces that facilitate direct interactions between individual sellers and buyers, offering a platform for person-to-person buying and selling of second-hand used phones. Some of them are: 

Gumtree

Gumtree is Australia’s largest online classifieds website, where you can buy and sell a variety of items, from electronics cars and furniture to pets and even jobs. There are phones listed under the Electronics & Computer category. It allows direct contact between individuals for buying and selling used phones.

Facebook Marketplace

Facebook Marketplace is online marketplace integrated with Facebook. It provides a convenient online platform for person-to-person transactions of second-hand used phones. As an extension of the Facebook ecosystem, it simplifies the buying and selling process, fostering direct interactions between individuals seeking and offering pre-owned mobile devices. Explore the Marketplace for a straightforward and user-friendly experience in connecting with fellow users for your second-hand phone needs.

The concept of person-to-person (P2P) buying and selling of used phones through platforms like Gumtree and Facebook Marketplace is gaining popularity due to its direct and convenient nature. While these platforms offer a straightforward means for individuals to transact, the rise in online marketplace transactions has also led to concerns about safety and security.

Recognising these concerns, Melbourne has implemented a groundbreaking solution to address the risks associated with in-person exchanges facilitated through online marketplaces.

Melbourne’s Innovative Safe Zones for Online Marketplaces

In response to safety concerns surrounding in-person exchanges facilitated by online marketplaces, Melbourne has implemented a novel solution: designated safe zones. These secure areas, established in close proximity to police stations, provide a neutral ground for buyers and sellers to meet and complete transactions with added peace of mind.

The motive behind this initiative stems from the inherent dangers of meeting strangers to exchange goods purchased online. To mitigate the risks including robbery and assault, police recommend exercising caution when arranging such encounters. Daylight hours are preferable, and enlisting a friend or family member to accompany you is strongly encouraged.

Victoria's police's safe zone to buy second hand phones in Melbourne

              Image source: The Sydney Morning Herald

By establishing safe zones, Melbourne hopes to foster a more secure environment for online marketplace transactions. With dedicated areas under police surveillance, both buyers and sellers can engage in their interactions with greater confidence and reduced apprehension. This innovative approach has the potential to set a valuable precedent for other cities grappling with similar concerns.

It is important to note that while safe zones offer an additional layer of security, vigilance remains paramount. By remaining alert and adhering to basic safety precautions, individuals can further minimise the risks associated with online marketplace transactions, whether conducted within a designated safe zone or elsewhere.

Things to Consider Before Buying Second-Hand Phone

Verifying the Legitimacy of a Second-Hand Phone

To ensure the legitimacy of a second-hand phone and protect yourself from potential scams or counterfeit devices, there are several important steps to take. These steps will help verify the authenticity of the phone and ensure that it is not stolen or a counterfeit:

1. Check the IMEI Number

The IMEI number is a unique identifier for mobile devices, including phones. Ask the seller for the IMEI number and verify it against the receipt or box if provided. You can use online IMEI tools to check the authenticity of the phone and gather additional information about its history.

How To Check The IMEI Number Of a Used  Phone 

To Check the IMEI status of your second hand mobile phone you can go to this website: https://amta.org.au/check-the-status-of-your-handset/

You can see the following interface. Enter the IMEI number of the second hand used phone you are going to buy and check its status. 

how to check the imei status of second hand phone

 

The statement “Your IMEI Number is currently unblocked” suggests that the International Mobile Equipment Identity (IMEI) number associated with a mobile device is not currently blocked or blacklisted. The IMEI number is a unique identifier for mobile phones, and it can be blocked by mobile carriers if the device is reported lost, stolen, or involved in illegal activities.

In this context, if the IMEI number is unblocked, it means that the device is not currently flagged as problematic, and you should be able to use it without any restrictions

2. Verify the Serial Number 

Similar to the IMEI number, the serial number is another unique identifier for a phone. Ask the seller for the serial number and cross-check it against the phone’s specifications and warranty details. This will help confirm the authenticity of the device and determine if it is still under warranty.

3. Check the Software Version

Ensure that the second-hand phone is running the latest version of the operating system. This not only ensures that you have access to the latest features and security updates but also indicates that the phone is not compromised or running outdated software.

4. Test All Functions

Before finalising the purchase, ensure that all functions of the phone are in proper working condition. Make test calls, send messages, test the camera, connect to Wi-Fi, and try different applications. This will help identify any potential issues and ensure that the phone meets your expectations.

5. Evaluate Battery Health

Battery health is an important consideration when buying a used phone. Ask the seller about the battery’s health and request information on its current capacity. Most modern smartphones provide battery health statistics within the device settings. A battery health score above 80% is generally considered acceptable, while anything lower may require a replacement battery in the near future. 

How To Check Battery Health Of  Second Hand Android Phone

Battery health is one of the most important things you need to look for while buying a second hand phone. Although different android phones may have different words for the battery settings options, this method will help you to check the battery activity of any android device that has  been in use. 

1. Open the App settings in your phone and tap on the battery option. You can also search the term on the search bar that’s displayed at the top of the settings page. 

how to check battery health of a second hand android phone

 

2. Once you get inside the battery and device care option,  you will see the status of your battery. You can check whether the phone’s battery is in good condition or not. 

how to check the battery status of a second hand android phone

 

3. Tap on battery. Click on the view details or battery usage option shown anywhere. The wording might vary slightly depending on your device.

                                        how to check the battery health of a used phone

 

4.  The battery usage option  will show you the battery activity of the phone since it was last fully charged.You can also examine which apps have been using the maximum power. 

how to check the battery usage of a used phone

Certain phone brands provide more detailed information than the Galaxy M21 used in our demonstration. For instance, devices running MIUI, like those produced by Xiaomi, Redmi, and POCO, will display the current temperature of your battery as well. 

how to check the battery temperature of a second hand phone

It’s worth noting that any temperature below 50 degrees Celsius (approximately 122 Fahrenheit) is considered completely normal.

How To Check Battery Health Of  Second Hand iPhone

Here’s how to easily check your iPhone’s battery health:

  1. Open the Settings app
  2. Tap on “Battery”: Scroll down or use the search bar to find this option

how to check the battery of an used iPhone

3. Enter “Battery Health & Charging”: This section gives details about your battery’s condition.

how to know the battery health of an used iPhone

4. Analyse the “Maximum Capacity”: This percentage indicates the current battery capacity compared to its original capacity when new. Ideally, it should be near 100%. Values below 80% might signify a need for battery replacement.

how to check the battery and performance of an used iPhone

In the highlighted “Battery Health & Charging” section mentioned earlier, a notification will appear if your iPhone’s battery health has deteriorated and is leading to problems such as unexpected shutdowns or an inability to maintain peak performance.

According to Apple “A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions”

Tips For Buying Second Hand iPhones

If you are specifically interested in buying a second hand iPhone, there are a few additional tips to keep in mind.

Firstly, check the iCloud lock status of the phone. The iCloud lock is a security feature that prevents unauthorised access to the device. Before purchasing a used iPhone, make sure that it is not locked to someone else’s iCloud account. This can be done by asking the seller to sign out of their iCloud account or by checking the activation lock status on Apple’s website.

Additionally, verify the authenticity of the phone. iPhones are highly sought after devices, and there are counterfeit versions in the market. Check for any signs of tampering or inconsistencies in the design and packaging. If possible, ask for proof of purchase or original receipts.

Lastly, check the battery health of the iPhone. Over time, batteries degrade, and this can affect the overall performance and battery life of the device. Ask the seller about the battery health or use diagnostic tools to check it yourself.

Buying a second-hand phone can offer significant cost savings and value for money. By considering the factors outlined in this comprehensive guide, you can navigate the second-hand market with confidence and find a device that meets your needs and expectations. Remember to thoroughly assess the phone’s condition, verify its authenticity, and conduct thorough research before finalising the purchase. With careful consideration and attention to detail, you can find a reliable and well-priced second-hand phone that serves you well for years to come.

Where To Repair Second Hand Phone in Melbourne?

If you are searching for a reliable and cheap second hand phone repair in Melbourne, MCIR is here to assist you. Whether you need to repair the battery of your second hand phone, fix the screen of your phone, resolve water-damaged issues, or any other hardware or software glitches you can come to us for the best phone repairs in Melbourne by expert technicians with quick turnaround time. 

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